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BEHIND THE BRAND – THERMAFLEECE

BRITISH WOOL HELPING TO KEEP YOUR HOME WARM

ABOUT THERMAFLEECE

Thanks to nearly twenty years of research and development Thermafleece are proud to offer natural fibre insulation that combines natural sheep’s wool and recycled fibres at their optimum proportions and density. Above all this ensures all our insulation meets the highest demands of traditional and modern construction.

Furthermore Thermafleece are proud supporters of British farming and are glad to say that all the wool we use comes only from British farms.

Our Thermafleece insulation can be used in Roofs, Walls and Floors. Therefore we supply insulation in a variety of sizes and densities to suit all your performance needs.

“Not only is wool insulation the smart choice from an environmental perspective it also performs to extremely high standards”

RETURNS

If the return is at the request of the end-user and the correct order has been delivered and the request is made within 14 days of receiving the goods, we are able to refund the full value of the goods being returned providing that:

1. The returned goods, when received, are undamaged and the packaging is in a serviceable condition.

2. The return is to be arranged by and the cost is covered by the end-user. Goods are to be returned to the relevant storage depot (full address will be provided if customer wishes to proceed).

Once the goods have been received by the relevant storage depot a refund will be made to the merchant for the value of the goods as originally invoiced (excluding the original carriage charge). There is no restocking charge.

If the request is being made after 14 days of receiving the goods, the decision to offer a refund is at the discretion of Management.

If the goods are being returned due to our error, we will cover the cost of returning the goods and providing replacement product where appropriate. A full or partial refund of the invoice total will be provided as required including any carriage charges.

Contact

Email:        enquiries@thermafleece.com

Telephone: 017684 86285