Garden Twine

by WOOL SHrED

Crafted from 100% Hebridean wool, this natural garden twine is strong, sustainable, and fully biodegradable.

Naturally strong yet soft, it’s perfect for tying back plants, supporting stems, or bundling cut flowers without cutting into delicate growth. Unlike synthetic alternatives, wool twine is biodegradable and compostable, returning safely to the earth once its job is done.

Ideal for eco-conscious gardeners, it offers both practicality and peace of mind — keeping your garden flourishing while reducing plastic waste. Whether you’re training climbing beans, shaping roses, or simply adding rustic charm to gift wrapping and crafts, this versatile twine is as kind to your plants as it is to the planet.

Dimensions: 50g ball / Approx 73 metres

Ideal for gardening floristry, crafting and gift wrapping

Purchases will be sent out within the week unless otherwise communicated.

Standard delivery – £4.99

Refunds & Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require your order number and a request to return by emailing [email protected] with your order details and reason for return.  Items returned without a prior request will not be refunded.

There are certain situations where no or only partial refunds are granted:

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] with details and we will send you the return address as appropriate.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should email [email protected] with details as above and to receive the return address details.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at [email protected] for questions related to refunds and returns.