Description
V Shaped Wool Body Pillow
Offering you additional comfort at our Medium firmness, the V Shaped pillow provides all-round support in bed or seated positions. Some customers use it to aid recuperation from surgeries at home, or in hospital. It can help relieve pain or discomfort, particularly for the back or pelvis.
The V Shaped Pillows are filled with traceable Cheviot wool sourced from the Scottish Borders, by Ava Innes.
Cocoon yourself with the V Shaped pillow placed around the neck, arms and back, or below your knees in a nesting position for elevated cradling. Post-pregnancy, many mothers use this pillow to support recovery and reduce muscle strain while breastfeeding. Adjust its position to help you sleep in the recovery position, recommended for pregnancy and those with pelvic pain discomfort.
We always recommend that you consult a professional about any problems you may be having, to ensure you are using the right support for you.
- All over body support at Medium firmness
- Filled with sustainable Scottish Cheviot wool
- Encased in certified organic cotton
Layered by hand in Yorkshire
Crafted by hand in Yorkshire. Each pillow is carefully filled using a traditional layering process to ensure an even spread of wool.
Need help? Our friendly team in Elgin are happy to answer any questions you have.
We know how important it is to find the right bedding for you. If you have a question about any of our products, or if you want to know what will suit your individual requirements, a member of our friendly Elgin team is available for one-to-one consultations. They will happily assist you to find the perfect bedding for you and your family to last a lifetime. Contact us on info@avainnes.com, or on +44 (0) 7907100096.
Delivery
Shipping Policy
We offer free delivery for all orders over £50. There is a small charge of £4.50 for 1st class post of orders under £50.
We aim to send all orders out within 48 hours of receipt and will advise once sent. For larger items please allow up to 3-5 days for delivery after dispatch.
Based in Elgin, Moray, Northern Scotland, for delivery within the UK, we currently use Royal Mail First Class for small packages, Parcelforce 48hrs for larger items and DHL for international shipments.
Delivery Charges
£4.50 on all orders under £50
FREE DELIVERY on all orders over £50
Returns
Refund policy
Thank you for shopping at Ava Innes. We are delighted to have you as a customer and hope that you remain with us for many years to come. If you have bought something and have changed your mind, we will accept returns under certain criteria. For health and safety reasons, it is important that the bedding is returned exactly as it was sent to you, unused and in the same packaging, otherwise a refund cannot be made.
Please see our guidance below.
- Returning a product if it is no longer wanted.
We are happy to offer you a return option within 14 days of receipt of goods, if the product is in its original condition, unused and in its original packaging. Any returns that do not fall within this criteria, may be refused a refund. Once the protective seal within the box has been removed for hygiene reasons we cannot accept this product for return under any circumstances. Please note we do not refund shipping costs. We recommend using a tracking service when returning goods, as lost parcels cannot be refunded.
- Returning a product due to faulty workmanship.
We inspect all our products before they are sent out, however should something be below standard, please notify us by email to info@avainnes.com and we can advise what the best course of action will be. For UK shipments a returns label is supplied within the box, via MyHermes.
- Bespoke products that are made to order, unfortunately cannot be returned.
To complete your return, we require a receipt or proof of purchase. Please email us at info@avainnes.com and we will provide instructions on how to make your return.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping
To return your product, you should send your product to: 42 Mayne Road, Elgin, IV30 1PB.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. For your own protection, we recommend that you send the parcel using a trackable delivery service that also insures you for the value of the goods. The cost of returning the item to us is your responsibility. We cannot refund goods that are lost in transit.
All original shipping fees are non-refundable.