Washable Wool Mattress Topper

Luna Textiles

£147.00£215.25

FULL DESCRIPTION

Machine washable wool mattress topper, using 100% traceable British wool by Luna Textiles in Hebden Bridge.

Specially treated British wool, allowing for up to 50 washes on a wool cycle without any shrinkage.

No need to dry clean, as the duvet developed to not felt or shrink when washed. It enables the product to last even longer. Whilst still retains the benefits of sleeping under a luxurious wool filling.

Often associated with wool duvets is the lanolin, which can create a slight odour. However, the washable wool range is free from the lanolin as it has gone through a treatment that removes all the lanolin and removes the microscopic scales from the wool fibres to prevent felting.

Fix the mattress topper with the elasticated corner straps, to keep it in place on the mattress.

Made in the UK

Sizing

 

Single

Double

King

Super King

Delivery

DELIVERY

Delivered within 3-5 days
Delivered Monday-Saturday
(excluding bank or public holidays)
Free delivery when you spend over £100
£4.95 for all other orders

Returns

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
– Any item that is returned more than 30 days after delivery.
– Any item that is found to have a non-manufacturing related defect after it has been used.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@alpaca-comfort.co.uk.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@alpaca-comfort.co.uk and send your item to: Unit 7, Craggs Country Business Park, New Road Hebden Bridge GB HX7 5TT.

Shipping

To return your product, you should mail your product to: Unit 7, Craggs Country Business Park, New Road Hebden Bridge GB HX7 5TT

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Care Guide

100% British Wool Fill

100% Cotton Cover

Machine wash 30 degrees or wool cycle

Do not tumble dry